dada8c Privacy Policy

1 Types of Information Collected

We may collect the following types of information during registration and use of services on the dada8c platform:

a) Identity Information

• Full name, date of birth, and national identity card details
• Documents provided for legal age verification purposes (for those aged 21 or above only)
• User-selected username and password (stored in encrypted form)

b) Contact Information

• Email address
• Mobile phone number (for bKash, Nagad, Rocket, or Upay verification)
• Current address (where applicable)

c) Financial Information

• Payment method details — bKash, Nagad, Rocket, and Upay account numbers
• Transaction history, deposit and withdrawal records
• Wallet balance and bonus-related information

d) Technical Information

• IP address, browser type and version
• Operating system and device identifier information
• Login time, session duration, and page visit records
• Information collected from cookies and similar tracking technologies

2 Purpose of Data Collection

We use your personal information only for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and ensuring account security.
• Payment Processing: Completing deposit and withdrawal transactions and preventing financial fraud.
• Customer Support: Providing assistance through 24/7 live chat and resolving complaints.
• Legal Compliance: Adhering to applicable laws and regulations and responding to requests from authorities.
• Responsible Gaming: Taking measures to prevent addiction and identifying harmful gaming behaviour.
• Platform Improvement: Analysing user experience to improve service quality.
• Communications: Sending important updates, policy changes, and relevant promotional information.

3 Data Storage and Security

The dada8c platform uses industry-standard technology to ensure the highest level of security for your information:

SSL Encryption

All data transmitted to our platform is protected through 256-bit SSL encryption. This ensures that no third party can access your sensitive information.

Data Storage

Your information is stored on secure servers and can only be accessed by authorised personnel for specific legitimate purposes. Passwords are always stored as encrypted hashes — never in plain readable form under any circumstances.

Retention Period

Information may be retained while your account is active and, after account closure, for as long as necessary to fulfil legal obligations. Financial transaction records are generally kept for five to seven years.

Access Control

Strict access control policies are followed. Only those with a professional need are granted access to user information, and logs of all access are recorded.

4 Sharing Information with Third Parties

dada8c never sells or rents your personal information. Information may be shared in the following limited circumstances:

a) Payment Processors

Only the information necessary to complete transactions is shared with payment platforms such as bKash, Nagad, Rocket, and Upay. These organisations operate under their own privacy policies.

b) Technology Partners

The minimum necessary information may be shared with game software providers and technology service providers for the purpose of delivering services. Strict confidentiality agreements are in place with them in such cases.

c) Legal Authorities

We are legally obliged to provide relevant information in response to a valid order from a law enforcement agency or court in Bangladesh. This is in no way a voluntary breach of your privacy.

d) Fraud Prevention

Information may be shared with relevant authorities in the interest of investigating financial fraud or identity theft.

5 Cookie Policy

The dada8c website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored in your browser that help the site recognise you.

Essential Cookies

These cookies are essential for the basic functionality of the platform. They are required to maintain login sessions and keep security features active.

Functional Cookies

These store your language preferences, game settings, and other personalised experiences. Without these cookies, some parts of the service may not work properly.

Analytical Cookies

These collect anonymous statistics to understand which parts of the platform are used most. This information helps us continuously improve our services.

You can control or delete cookies from your browser settings. However, disabling certain cookies may reduce the functionality of the platform.

6 Your Rights

As a user of dada8c, you have the following rights over your own information:

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide a summary of the information within a specified timeframe.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected. You can change most information yourself in your account settings.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may be retained due to legal obligations.
• Right to Object to Processing: You may object at any time to being included in marketing communications.
• Right to Data Portability: You may apply to receive your information in a commonly usable format.

To exercise these rights, contact our support team via live chat or email.

7 Protection of Minors

dada8c provides services only to those aged 21 or above. We do not intentionally collect any information from minors. If we become aware that a minor's information has been collected for any reason, the relevant account will be immediately closed and the information deleted.

If, as a parent or legal guardian, you believe your child has created an account on our platform, please notify our support team immediately.

8 Policy Changes and Updates

dada8c reserves the right to amend this Privacy Policy from time to time in response to service improvements, legal requirements, or business changes.

• For any significant changes, we will send advance notice to your registered email address.
• The date on which the revised policy takes effect will be noted at the top of this page as the "Last Updated" date.
• Continued use of the platform after a policy change will be considered acceptance of the revised policy.
• The latest version will always be available on this page.

9 International Data Transfers

Our server infrastructure exists across various regions. In some cases your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that:

• Data transfers are carried out in accordance with industry-standard security protocols.
• Adequate data protection measures are in place in the country or region to which the data is sent.
• Formal data processing agreements are in place with all third-party partners.

10 Fair Play and Data Use

dada8c is committed to ensuring a fair play environment. Information relating to your gaming activity is analysed for the following purposes:

• Detecting and preventing bots, automated software, or collusion.
• Identifying behaviour that indicates a responsible gaming violation and providing assistance.
• Ensuring the security and fairness of the platform.

This analysis will never be used in a discriminatory manner against you and applies solely to maintaining the security and integrity of the platform.